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What You Agree to When You Open an Account

These terms set out how 00y999 operates your account, handles your data, and determines eligibility — with access subject to local law and available only where permitted in Pakistan.

Pakistan-eligible regions onlyJazzCash & Easypaisa wallet terms applyAccount data protectedRaast transfer conditions coveredEligibility subject to local law
00y999 What You Agree to When You Open an Account
DATA AND SECURITY

How 00y999 Handles Your Account Data

We collect only what we need to run your account and process payments. Data linked to your JazzCash, Easypaisa, or Raast deposits is retained for transaction verification and is not shared with third parties outside of what payment processing requires. Your account security is maintained through mobile OTP verification at login, and any device that has not been used in an extended period is flagged for re-authentication. You can request a summary of the data we hold by contacting support in writing.

Data Retention

We keep account and transaction records for the period required to satisfy our operational obligations. You can request a summary of what we hold at any time through support.

Cookie Use

Cookies on 00y999 are used to maintain your session, remember your preferred payment method, and keep your lobby state consistent across browser restarts on the same device.

Account Security

Login is protected by OTP sent to your registered mobile number. If we detect a login from an unrecognised device, your account requires re-verification before any wallet action.

Change Requests

To update your registered contact details or request removal of non-essential data, reach out through the Account Help page or email support with your account reference.

LEGAL CONTACT PATHS

How to Reach Us on Legal and Policy Matters

If you have a question about your rights under these terms, want to request a copy of your account data, or need to flag a concern about how your wallet transactions are recorded, our support team handles legal queries directly. You can reach us through the contact methods below — responses to formal policy requests are handled separately from general account queries and may take longer.

Live Chat Raise a legal or policy query through live chat on our site. For formal data or account requests, state that clearly at the start so it reaches the right team.
Email Support Send written legal requests, including data access or account-closure queries, to our support email. Include your registered mobile number for faster matching.
Account Help Page Your account settings page has a direct path to submit policy-related requests, including wallet data queries linked to JazzCash, Easypaisa, or Raast transactions.

Your Legal and Policy Questions

These are the questions we hear most often about account terms, data rights, and what our legal framework actually means for your wallet and access.

Access depends on local law and is available only where local regulation permits it. You should confirm that online gaming is lawful in your location before using the platform.

We hold your registration details, login history, and records of wallet transactions including JazzCash, Easypaisa, and Raast deposits. You can request a summary through support.

You can request removal of non-essential data by contacting us in writing. Transactional records required for operational or legal compliance are retained for the required period.

We notify you through your registered contact with the reason. If you believe the suspension is in error, you can raise a formal review request through email or the Account Help page.

Yes. Your wallet provider's own conditions apply alongside ours. Both sets of terms govern the transaction — check your JazzCash or Easypaisa app for their current policy.

The version published on this page at the time of your most recent login is the one that applies to your account. We update this page when terms change.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.